Privacy Policy | One Life Merch

Who We Are

One Life Merch is an online merchandise store operated by One Life Church (Alexandria). We sell custom print-on-demand apparel and goods through our website. Questions about this policy can be directed to merch@olcalex.com.

Information We Collect

We collect information you provide directly to us, including:

Account information: your name and email address when you create an account.
Order information: your shipping address, phone number, and email when you place an order.
Payment information: payment details are processed securely by Stripe. We do not store your full card number on our servers.

How We Use Your Information

To process and fulfill your orders.
To send order confirmation and shipping notification emails.
To respond to your customer service inquiries.
To maintain your account and saved addresses.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

To operate our store, we share necessary data with the following trusted third parties:

Printful — our print-on-demand fulfillment partner, who receives your shipping address and order details to manufacture and ship your items.
Stripe — our payment processor, who handles all payment transactions securely.

These parties are only permitted to use your data to provide their services to us.

Data Retention

We retain your order and account information for as long as your account is active or as needed to fulfill purchases and comply with legal obligations. You may contact us to request deletion of your account and associated data.

Cookies

Our website uses session cookies to keep you logged in and maintain your shopping cart. We do not use tracking or advertising cookies.

Your Rights

Depending on your location, you may have rights to access, correct, or delete the personal data we hold about you. To exercise these rights, contact us at merch@olcalex.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of the site after any changes constitutes your acceptance of the new policy.